RetailMate - Omnichannel E-commerce Solution logo

RetailMate - Omnichannel E-commerce Solution

RetailMate is a robust e-commerce platform aimed at offering a seamless shopping experience across web, mobile, and brick-and-mortar stores. It provides a personalized shopping experience, inventory management, and integrated customer support.

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Technical Stack

ReactNode.jsMongoDBGraphQLStripeAWS

Industry

Retail

Region

Australia

Project Size

7 Months

Resources

18

Project Highlights

Integrated inventory management system across multiple sales channels

Advanced recommendation engine based on user behavior and preferences

Multi-platform (web and mobile) user experience

Real-time order tracking and customer support

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Challenges and Solutions

Challenge

Real-time stock updates across online and offline channels.

Solution

Used GraphQL subscriptions to ensure real-time data updates for inventory management and integrated barcode scanning for physical store stock updates.

Challenge

Handling customer personalization and dynamic product recommendations.

Solution

Built a machine learning-based recommendation engine that learned from user browsing and purchasing behavior, integrated with MongoDB to handle large datasets efficiently.

Challenge

Ensuring smooth checkout process with payment gateways.

Solution

Integrated Stripe for secure payment processing and optimized the checkout flow to minimize cart abandonment.

Core Features

Personalized product recommendationsReal-time inventory syncOmnichannel customer service support (live chat, email, phone)Integration with global shipping providersDetailed order history and tracking